Handled With Care

Hi Steve,

I just wanted to drop you a note to let you know how happy we are with the way you handled our loan! After weeks of battling with an unprofessional lender, you have been a breath of fresh air. I appreciate your professionalism and your commitment to your customer. It is so nice to have a lender who keeps his word and is trustworthy. When you said you were going to do something, you actually did it!! I honestly felt like buying a house in Arizona was a nightmare, until we switched to you. Please know that you receive the absolute highest recommendation that I could give any lender. I hope that your company knows just how fortunate they are to have you working for them! If we ever need to purchase a home again in Arizona, you will definitely be the only lender we will call.

Thank you again,
Jon and Carol Post and From all the Posts!!

Fortunate Experience

I had the fortunate experience of dealing with Steve Alonso at Academy Mortgage for the sale of my own personal residence. I am a Realtor and I listed my house for sale last month. Since I am a Realtor, I have had a lot of experience with mortgage lenders over the years. Steve was the mortgage officer for the buyer of my property. The service we received from Steve was absolutely top notch. Even though I was not his primary client, he kept me informed every step of the way from the initial approval, to the underwriting process to the final approval and then the closing itself. His communication was above and beyond the call of duty and was very much appreciated. Steve has an impressive knowledge of the mortgage lending business. His experience is diverse and varied. He was able to answer all of my questions and I the feeling of confidence that I had from our first conversation carried throughout the entire transaction. I was cautiously optimistic about closing in two weeks (the time stipulated in the buyer’s offer). However, Steve worked so diligently and coordinated the process so keenly, that I was extremely pleased that we did close right on time. In summary, I recommend Steve highly for your mortgage needs. We had no disappointments and feel he is the best in the business. Nina Cimini, Realtor, John Hall and Associates, 480-251-5914

Dear Branch Manager

I recently went through a refinancing of my home. Everything went smoothly. Steve Alonso was very helpful. He covered every detail and was always available for all my questions (even stupid ones). It was a wonderful experience.
Please let Steve know – he needs to send me some business cards. I will recommend him and your office to anyone interested.
Thank you,
Tammy, Buyer

Highly Recommended

I had the fortunate experience of dealing with Steve Alonso at Academy Mortgage for the sale of my own personal residence. I am a Realtor and I listed my house for sale last month. Since I am a Realtor, I have had a lot of experience with mortgage lenders over the years. Steve was the mortgage officer for the buyer of my property. The service we received from Steve was absolutely top notch. Even though I was not his primary client, he kept me informed every step of the way from the initial approval, to the underwriting process to the final approval and then the closing itself. His communication was above and beyond the call of duty and was very much appreciated. Steve has an impressive knowledge of the mortgage lending business. His experience is diverse and varied. He was able to answer all of my questions and I the feeling of confidence that I had from our first conversation carried throughout the entire transaction. I was cautiously optimistic about closing in two weeks (the time stipulated in the buyer’s offer). However, Steve worked so diligently and coordinated the process so keenly, that I was extremely pleased that we did close right on time. In summary, I recommend Steve highly for your mortgage needs. We had no disappointments and feel is is the best in the business.
Nina Cimini, Realtor
John Hall and Associates
480-251-5914

Positive Experience

Thanks for your great service. You made us feel important and valuable as customers and friends. A Very Positive Experience! Definitely will recommend you to my friends.
Conrad/Barbara, Buyers

Recommend To All

Thank you SOOO much for my smooth transaction. I WILL and HAVE recommended you to all of my friends and family.
Megan/Collin, Buyers

Favorable

You were very personable and made me feel welcome during all of our transactions. You were very favorable and we give you 10′s all the way across the board.
Manuel/Clarivel, Buyers

Appreciation

Thank You Steve,
With sincere appreciation and warmest thanks to you. Steve, we can’t thank you enough for all your hard work in making our dream come true…GOD Bless You!
Felix/Carol, Buyers

Earning The Business

Dear Steve,
I thank you for all your hard earned work regarding my clients. You certainly went the extra mile on this one. Don’t worry, I will certainly work with you as you are fantastic with getting work done.
Have a great weekend!
Sincerely,
Carol, Realtor

Flawless

Steve –
Thank you so much for all your help with our loan! We knew that you could help us out the way you did!
This was truly the most flawless transaction – EVER!
Thanks again,
Jeff/Amy, Buyers