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Handled With Care

November 16, 2011 By Leave a Comment

Hi Steve,

I just wanted to drop you a note to let you know how happy we are with the way you handled our loan! After weeks of battling with an unprofessional lender, you have been a breath of fresh air. I appreciate your professionalism and your commitment to your customer. It is so nice to have a lender who keeps his word and is trustworthy. When you said you were going to do something, you actually did it!! I honestly felt like buying a house in Arizona was a nightmare, until we switched to you. Please know that you receive the absolute highest recommendation that I could give any lender. I hope that your company knows just how fortunate they are to have you working for them! If we ever need to purchase a home again in Arizona, you will definitely be the only lender we will call.

Thank you again,
Jon and Carol Post and From all the Posts!!

Filed Under: Testimonials

How can I get a collection account deleted off my credit report on my own?

November 16, 2011 By Leave a Comment

The Famous Credit Question When Qualifying For a Home…

Getting  a Collection account deleted
To remove a collection account from your credit report ,you must contact the ORIGINAL CREDITOR (the business that filed the collection) and make payment arrangements with them, contingent on them deleting or canceling the account with the collection agency it was sent to. You(the consumer) must obtain a letter from the collection agency that is reporting on your credit report stating the account is being deleted or cancelled. Then the credit information company can use that letter to remove the judgement.

Re-pulling Data After a Rescore

If the credit information company(CISCO) updates the account at bureau( Experian, Equifaxor Transunion) level, they can re-pull 1 or 2 bureaus if you only need  a mid score adjustment, then they make a copy file combining the new score on a re-pulled bureau with an acceptable score from previously pulled different bureau, ONLY if the file has not already been  submitted to automated underwriting. If one of the existing bureaus that has been re-pulled is still reporting old data, automated underwriting will see the old data, so if the bureau is reporting a late or other unacceptable data all bureaus that data have to be re-pulled after the adjustment is made.

Changing Input Data On a Credit Report

The credit info company can change a name, a social security number or address that has been entered incorrectly on the credit report and the file can be reissued, as long as it has not already been to automated underwriting programs, and as long as the correct information was retrieved from the bureaus. If the file has already been submitted to auto-underwriting, the credit file must be re-pulled.

Removing a Consumer Dispute Statement

To get a CONSUMER DISPUTES statement removed from CISCO report only, You have to sign and date a letter referencing the account(s), account number stating they do not dispute the account – CISCO can now use that letter to remove it from the credit report.

To get a CONSUMER DISPUTES statement removed at bureau level:

1. You have to get a letter from the creditor stating the account is not in dispute and was never in dispute

2. You need to authorize the creditor to release information on the account to all 3 credit bureaus (Equifax, Experian and Transunion)

3. You have to sign and date a letter referencing the account and account number stating you do not dispute the account. * NOTE: Item 3 is very important as there are 9 different types  of disputes, only some can be removed with letter

CISCO can then send  this info to the bureaus to have the dispute verbiage removed.

Judgements/ Tax Liens

In Maricopa there is a 5 year Statute  of limitations on judgement where the court can intervene( this varies by state). The judgement  can be ordered VACATED and dismissed after this period as long as the judgment has not been re-filed,(this rarely happens). You (the consumer) must go to the court in question and file a motion to vacate and dismiss the judgement. This will be approved by the court, which can be immediate or may take up to 2 weeks depending on their case load. Once they have this motion, you can send that to us to do rescore( credit bureau update) to have the judgement deleted at the bureau level.

Federal tax liens normally expire after 10 years. This will be noted  on the original lien filing stating the lien it self release after the date in column (E) (on credit report). This document can be sent to the bureaus for a rescore( credit bureau update) and this will usually delete the entry. CISCO can also use this form to update the entry on a credit report as supplement ONLY.

Consumer Disputes (Manual Bureau Updates)

If you the consumer wishes to update an item on your credit report with the credit bureaus, simply go to CISCO homepage and click on “Documents” the “Consumer Dispute Form”. Fill this out, send it back to CISCO, and will forward that to the credit bureaus. This process normally takes 30-40 days.

BEST OF ALL…There is no additional charge for this service

Filed Under: featured

Fortunate Experience

November 16, 2011 By Leave a Comment

I had the fortunate experience of dealing with Steve Alonso at Academy Mortgage for the sale of my own personal residence. I am a Realtor and I listed my house for sale last month. Since I am a Realtor, I have had a lot of experience with mortgage lenders over the years. Steve was the mortgage officer for the buyer of my property. The service we received from Steve was absolutely top notch. Even though I was not his primary client, he kept me informed every step of the way from the initial approval, to the underwriting process to the final approval and then the closing itself. His communication was above and beyond the call of duty and was very much appreciated. Steve has an impressive knowledge of the mortgage lending business. His experience is diverse and varied. He was able to answer all of my questions and I the feeling of confidence that I had from our first conversation carried throughout the entire transaction. I was cautiously optimistic about closing in two weeks (the time stipulated in the buyer’s offer). However, Steve worked so diligently and coordinated the process so keenly, that I was extremely pleased that we did close right on time. In summary, I recommend Steve highly for your mortgage needs. We had no disappointments and feel he is the best in the business. Nina Cimini, Realtor, John Hall and Associates, 480-251-5914

Filed Under: Testimonials

Dear Branch Manager

November 25, 2010 By Leave a Comment

I recently went through a refinancing of my home. Everything went smoothly. Steve Alonso was very helpful. He covered every detail and was always available for all my questions (even stupid ones). It was a wonderful experience.
Please let Steve know – he needs to send me some business cards. I will recommend him and your office to anyone interested.
Thank you,
Tammy, Buyer

Filed Under: Testimonials

Highly Recommended

November 25, 2010 By Leave a Comment

I had the fortunate experience of dealing with Steve Alonso at Academy Mortgage for the sale of my own personal residence. I am a Realtor and I listed my house for sale last month. Since I am a Realtor, I have had a lot of experience with mortgage lenders over the years. Steve was the mortgage officer for the buyer of my property. The service we received from Steve was absolutely top notch. Even though I was not his primary client, he kept me informed every step of the way from the initial approval, to the underwriting process to the final approval and then the closing itself. His communication was above and beyond the call of duty and was very much appreciated. Steve has an impressive knowledge of the mortgage lending business. His experience is diverse and varied. He was able to answer all of my questions and I the feeling of confidence that I had from our first conversation carried throughout the entire transaction. I was cautiously optimistic about closing in two weeks (the time stipulated in the buyer’s offer). However, Steve worked so diligently and coordinated the process so keenly, that I was extremely pleased that we did close right on time. In summary, I recommend Steve highly for your mortgage needs. We had no disappointments and feel is is the best in the business.
Nina Cimini, Realtor
John Hall and Associates
480-251-5914

Filed Under: Testimonials

Positive Experience

November 24, 2010 By Leave a Comment

Thanks for your great service. You made us feel important and valuable as customers and friends. A Very Positive Experience! Definitely will recommend you to my friends.
Conrad/Barbara, Buyers

Filed Under: Testimonials

Recommend To All

November 24, 2010 By Leave a Comment

Thank you SOOO much for my smooth transaction. I WILL and HAVE recommended you to all of my friends and family.
Megan/Collin, Buyers

Filed Under: Testimonials

Favorable

November 23, 2010 By Leave a Comment

You were very personable and made me feel welcome during all of our transactions. You were very favorable and we give you 10′s all the way across the board.
Manuel/Clarivel, Buyers

Filed Under: Testimonials

Appreciation

November 23, 2010 By Leave a Comment

Thank You Steve,
With sincere appreciation and warmest thanks to you. Steve, we can’t thank you enough for all your hard work in making our dream come true…GOD Bless You!
Felix/Carol, Buyers

Filed Under: Testimonials

Earning The Business

November 23, 2010 By Leave a Comment

Dear Steve,
I thank you for all your hard earned work regarding my clients. You certainly went the extra mile on this one. Don’t worry, I will certainly work with you as you are fantastic with getting work done.
Have a great weekend!
Sincerely,
Carol, Realtor

Filed Under: Testimonials
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